Terms of Service
Last updated: 2025-08-02
These Terms of Service ('Terms') govern your use of our site and ordering of services from Nexaro Auto Detailing. By accessing or using our site or booking services you agree to these Terms. If you do not agree, do not use our site or book services. These Terms are a general template and do not constitute legal advice.
Service description
Nexaro Auto Detailing provides automotive cleaning and detailing services, including interior and exterior detailing, paint protection, polishing and mobile on-site services. Service descriptions, availability and pricing are provided on our site or during booking. All services are subject to these Terms and any additional terms presented at the time of booking.
Bookings, payments and cancellations
Appointments may be scheduled through our online platform or by contacting us. To secure a booking we may require a deposit or full payment. Payments are processed by third-party payment processors and we do not store full payment card numbers.
Cancellation, rescheduling and refund policies are provided at booking. Cancellation fees may apply. If you wish to request a refund or discuss a charge, contact us at info@nexaro.digital and we will investigate your request.
Customer responsibilities
- Provide accurate and complete vehicle and contact information when booking.
- Remove personal items and valuables from the vehicle prior to service.
- Disclose known damage, mechanical issues or special conditions that may affect service.
- Follow any instructions provided by our staff when on-site.
Service limitations and disclaimers
Our services do not guarantee restoration to 'like-new' condition for vehicles with pre-existing damage, severe wear, or prior repairs. While we take care to perform services professionally, results can vary depending on vehicle condition, previous treatments and environmental factors.
We are not responsible for pre-existing damage, mechanical failures or latent defects. If any damage occurs that we are reasonably responsible for, our liability is limited as set out below.
Intellectual property
Content on our site, including text, images and graphics, is the property of Nexaro Auto Detailing or its licensors and is protected by intellectual property laws. You may view and print content for personal, non-commercial use. By submitting photos, reviews or other materials to us you grant Nexaro Auto Detailing a non-exclusive, royalty-free, worldwide license to use such materials for service delivery and marketing purposes unless you notify us otherwise.
Limitation of liability
To the maximum extent permitted by applicable law, Nexaro Auto Detailing's liability for any claim related to the services or these Terms is limited to the amount you paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, consequential or punitive damages. This limitation does not affect any consumer rights that cannot be excluded under applicable law.
Indemnification
You agree to indemnify and hold Nexaro Auto Detailing harmless from claims, liabilities, losses and expenses arising out of your breach of these Terms, your negligence or your misuse of the service.
Third-party services and links
We may use third-party payment processors, hosting providers and other vendors. Our site may contain links to third-party sites. We do not control external sites and are not responsible for their content or practices.
Termination
We may suspend or terminate access to our site or services at any time for conduct that violates these Terms, for non-payment or for other legitimate business reasons. Termination does not relieve you of obligations incurred prior to termination.
Changes to these terms
We may revise these Terms from time to time. When we make material changes, we will update the 'Last updated' date. Continued use of our site or services after changes indicates acceptance of the updated terms.
Governing law and dispute resolution
These Terms are governed by the laws applicable to Nexaro Auto Detailing's operations. If you are a consumer, local mandatory consumer protection laws may apply and will not be overridden by these Terms. For disputes, please contact us at info@nexaro.digital so we can try to resolve concerns informally before pursuing other remedies.
Contact
Questions about these Terms or the services may be directed to:
Nexaro Auto Detailing
No. 24 Othman Bin Talha Street, Unit 1 (Ground Floor), Doha, Doha Governorate 00024, Qatar
Email: info@nexaro.digital
These Terms are a general template and do not constitute legal advice. If you require legal advice, consult an attorney in your jurisdiction.